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Privacy Policy

Privacy and Cookie Policy

This page was last modified on January 3, 2023.


We value and appreciate the trust you have in us. We therefore consider it our responsibility and duty to protect your privacy. Summit Stairlifts respects the privacy of all users of its website and takes measures to ensure that the personal data you provide is handled confidentially. On this page, we inform you which personal data we collect on our website, why we collect this personal data, how we improve your user experience with this and what your rights are in this regard.


This Privacy Policy applies to the services of Summit Stairlifts and its affiliated companies. Summit Stairlifts is not responsible for the privacy policies of other websites and sources. By using this website, you accept the Privacy Policy.


When you provide us with such contact details as your telephone number, e-mail address and home address, we store this data in order to serve you better in the future. For example, we may use it to make you a personalized offer for a stairlift or to ask you if you are satisfied with your stairlift and if there’s anything you need.


We store this personal data in accordance with the European guidelines of the GDPR (General Data Protection Regulation). In short, this means that we ask for you consent to store your personal data. Please know you can always ask us to remove your personal data.


More information about our Privacy Policy:


  1. Our company information

Summit Stairlifts

1269 Commerce Way, Unit 2

Woodstock, ON  N4V 0A2

Telephone: 1-866-963-3801 (toll free)



  1. E-mail address

When collecting and storing your e-mail address for reasons other than in the context of a concluded agreement, your e-mail address will not be used for unwanted communication for which you have not provided consent.


  1. Postal address

We only use your postal address for sending information you have requested or for correspondence in regard to estimates, delivery and the maintenance of your stairlift.


  1. Telephone number

We will only contact you by telephone to inform you about our products and services.


  1. Other personal data

We only process other personal data (through cookies, exporting data from auxiliary devices, etc.) if this data processing is necessary for:


  • The execution of the agreement concluded with you
  • The proper fulfillment of our public duty
  • The representation of our justified interest (unless your interest or fundamental rights and freedoms take precedence over this) or if you have given your consent for the processing when the data was collected
  • We will not store your personal data any longer than necessary for the processing for the purpose for which it was collected


  1. Special personal data

The collected personal data will only be used internally and will not be passed on to other organizations.


  1. Safe transfer and receipt of personal data

If we receive your personal data through our website, we always use the encoding technologies that are recognized as accepted standards in the IT sector. If we receive or transfer certain critical data, such as financial information or health information, we will use a secured server. You will be informed of this by way of a pop-up screen that will be displayed on our website. We have taken the necessary security measures to prevent the loss, unlawful use and editing of the information we receive on the website.


  1. Safe storage of data

Safety criteria


  • We use a secure connection on the page where you provide personal data.
  • Sending personal data by e-mail is also done on a secure connection.
  • We take technical and organization measures to prevent the loss of data and the unlawful processing (such as attacks) thereof. That is why we guarantee an appropriate security level and we have our site tested periodically.
  • All systems in which sensitive personal data is processed, are equipped with anti-virus software and the latest security-related patches of all other important software, as issued by the providers of this software.


  1. Access to your personal data

Upon request, we inform visitors to our website about the personal data that we process. Any possibly incorrect data can be revised, added to or removed. If you wish to have access to this data, or if you wish to improve the personal data, please contact us.


  1. Contact

If you wish to respond to our Privacy Policy or if you wish to request access to your personal data, you can contact us by sending an e-mail to Please include your name, telephone number, postal code and house number. Your request will be handled within 30 days.


This Privacy Policy can be changed at any time. We will publish changes here and in such cases, you will also be informed about changes by e-mail.


Use of collected data


Use of our services

When you sign up for one of our services, we will ask you to provide your personal data. This data is used in order to be able to provide the services of Summit Stairlifts. The personal data is stored on Summit Stairlifts’ own secured servers or those of a third party.



When you send us e-mails or other messages, we may save those messages. We may sometimes ask you for personal data that is relevant for the situation concerned. This makes it possible to process your questions and answer your requests. The personal data is stored on Summit Stairlifts’ own secured servers or those of a third party.



For our cookie policy, please refer to our cookie policy page.


Questions and feedback

We regularly check to make sure we comply with this Privacy Policy. We give all visitors the opportunity to access, change, or remove all the personal data they have provided to us. If you have any questions about this Privacy Policy, or if you want to change or remove your personal data, please contact us here:


Summit Stairlifts

1269 Commerce Way, Unit 2

Woodstock, ON  N4V 0A2

Telephone: 1-866-963-3801 (toll free)